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Terms and Conditions
By accessing or using the services provided by flowerdelivery.org.uk, you agree to be bound by the following terms and conditions. Please read them carefully before using the website or placing an order.
1. Use of Website
a. All content on the website, including but not limited to text, graphics, logos, images, and software, is the property of flowerdelivery.org.uk and is protected by copyright laws. Any unauthorized use of this content is strictly prohibited.
b. The website may only be used for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use of, any other user.
c. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion, including but not limited to cases where we suspect fraudulent activities or violation of these terms and conditions.
2. Product Information and Pricing
a. Flowerdelivery.org.uk strives to provide accurate product information and pricing on the website. However, we do not guarantee that all information is error-free or complete. In cases of inaccuracies or discrepancies, we reserve the right to correct any errors or omissions and to change or update information at any time without prior notice.
b. The prices listed on the website are in GBP and include all applicable taxes and fees. Prices may be subject to change without notice.
c. Delivery charges may vary based on location and chosen delivery date. Please refer to the delivery information page for more details.
d. Same-day delivery is available for orders placed before 1pm on weekdays and 11am on Saturdays. Orders placed after these times may be delivered the next business day.
e. In the event that a product is out of stock, flowerdelivery.org.uk reserves the right to substitute it with a similar product of equal or greater value.
f. Customers must ensure that the delivery address provided is correct and accurate. Flowerdelivery.org.uk is not responsible for any delays or failed deliveries due to incorrect addresses.
g. In the unlikely event that the delivered product is damaged or incorrect, customers must notify flowerdelivery.org.uk within 24 hours for a replacement or refund to be issued.
h. Cancellations must be made at least 24 hours prior to the chosen delivery date. Refunds for cancelled orders will be issued at the discretion of flowerdelivery.org.uk and may be subject to a cancellation fee.
i. Flowerdelivery.org.uk reserves the right to refuse service to any individual or company at our sole discretion.
j. All content on the website, including images and descriptions of products, are subject to change without notice.
k. Prices listed on the website are subject to change without notice.
l. We reserve the right to refuse or cancel any orders at our discretion.
m. We do not guarantee the availability or quality of products from third-party vendors that may be featured on our website.
n. In the event of any issues or complaints, please contact our customer service team within 24 hours of delivery.
o. We do not take responsibility for any allergic reactions or adverse effects caused by consuming or handling products purchased from our website.
p. We reserve the right to modify or terminate our services, website, and operations at any time without notice.
q. Any external links on our website are for informational purposes only and we are not responsible for the content or actions of the linked websites.
r. By using our website, you agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service or products without express written permission from flowerdelivery.org.uk.
s. We do not warrant that the quality of any products, services, or information purchased or obtained by you through our website will meet your expectations.
t. We reserve the right to amend or update these terms and conditions at any time without notice.