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Information We Collect
When you place an order with us, we may collect personal information such as your name, email address, phone number, delivery address, and payment details. We may also collect details about your browsing activity on our website, including your IP address, browser type, and pages visited.
How We Use Your Information
The personal information we collect is used for the following purposes:
- Processing and fulfilling your orders
- Communicating with you about your order
- Improving our website and services
- Sending promotional emails about special offers or new products
- Contacting you for feedback on your experience with Flower Delivery
We will never sell or share your personal information with third parties for marketing purposes.
In order to process your orders, we may require you to provide your payment details. These details are securely stored using encryption technology and are only used to process your current order. We do not store your payment details for future use.
Third Party Links
Our services are not intended for children under the age of 13. We do not knowingly collect any personal information from children under 13. If you believe we have inadvertently collected personal information from a child under 13, please contact us immediately and we will take steps to remove the information from our servers.
What are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, or to provide information to the owners of the site. Cookies are essential for the smooth operation of our website and help us provide you with a personalized browsing experience.
Types of Cookies We Use
Strictly Necessary Cookies: These cookies are essential for the functioning of our website. They allow you to access certain features and services, such as our online ordering system, and also help us to keep your information safe and secure.
Performance Cookies: These cookies collect information about how visitors use our website, such as which pages they visit most often and if they receive any error messages. This information helps us to continually improve the performance of our website and provide a better user experience.
Functionality Cookies: These cookies remember your preferences and choices, such as language, region, and font size, in order to enhance your browsing experience. They help us tailor our website to your needs and preferences, and allow us to save items in your shopping cart for a more seamless shopping experience.
Analytics Cookies: These cookies track how you interact with our website, such as which pages you visit and how long you stay on each page. This information helps us improve our website and provides us with valuable insights into our customers' browsing behavior.
How to Manage Cookies